Sheraton Tribeca New York Hotel, New York - Reviews, Room Options & Prices 2025

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About the Hotel

370 Canal Street, New York, New York, United States, 10013

The Sheraton Tribeca New York Hotel is situated at 370 Canal St, in the vibrant Tribeca neighborhood of Lower Manhattan. This full-service hotel combines contemporary design with modern amenities, offering a comfortable base for both business and leisure travelers. Its prime location provides easy access to nearby cultural hotspots like SoHo, Chinatown, and Little Italy, and the hotel is just a short walk from multiple subway lines. Guests can enjoy views of Midtown or the Hudson River from select rooms, contributing to the hotel's appeal.

Location

Located in the trendy Tribeca neighborhood, guests are within walking distance of notable areas such as SoHo and Little Italy. The hotel is only a 5-minute walk from the Canal Street Subway Station, facilitating easy transport throughout the city. Key landmarks, including the World Trade Center Memorial and Brooklyn Bridge, are just a short distance away, while LaGuardia Airport is approximately 20 kilometers from the hotel.

Rooms

The hotel features 369 guest rooms, outfitted with refined decor and equipped with modern conveniences. Each room includes a 43-inch high-definition flat panel TV, free Wi-Fi, and a spacious work desk with an ergonomic chair. Guests can choose from standard rooms with king or double bed configurations, while suites offer floor-to-ceiling windows with city views and upgraded amenities. All accommodations provide the Sheraton Sweet Sleeper™ Bed for enhanced comfort.

Eat & Drink

Sheraton Tribeca is home to the Henrietta Restaurant and Bar, which serves classic American cuisine with a modern twist. For Italian fare, Antica Ristorante offers fresh pasta and homemade desserts. The hotel's Club Lounge includes complimentary evening light bites and beverages, available from 5:00 PM to 7:00 PM. Room service is also available, allowing guests to dine in the comfort of their rooms.

Leisure & Business

The hotel includes a 24-hour fitness center, providing guests with the opportunity to maintain their workout routines while traveling. A modern business center offers numerous computer workstations and free Wi-Fi. The hotel provides flexible meeting spaces and tailored catering options, making it suitable for business events and conferences. Guests can order in-room dining through an app for added convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Room w or Patio

Max:

2 persons

27 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Double Room 2 Double Beds Patio

Max:

4 persons

27 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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King Room City View

Max:

2 persons

26 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

New York900 m

Airports

LaGuardia (LGA) 16.1 km

Newark Liberty International (EWR) 20.4 km

Train

Canal Street300 m

Brooklyn Bridge – City Hall 1.0 km

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in public areas

Parking

USD 65 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Golf course
Aerobics

Services

Room service
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

370 Canal Street, New York, New York, United States, 10013

Map view

street view

370 Canal Street, New York, New York, United States, 10013

City landmarks

Museum

World Trade Center Memorial Foundation

1.5 km

20 West 34th Street

Empire State Building

3.4 km

Park

The High Line

2.7 km

Bridge

Brooklyn Bridge

1.1 km

121 Wooster St

Bowery

1.7 km

Museum

9/11 Memorial

2.4 km

Mall

One World Observatory

1.4 km

Square

Times Square

4.4 km

Landmark

Rockefeller Center

4.7 km

Park

Battery Park

2.2 km

Park

Washington Square Park

1.4 km

205 E Houston St

Katz's Delicatessen

1.9 km

30 Rockfeller Plaza Enter on West 50th Street

Top of the Rock

4.7 km

Park

Bryant Park

4.1 km

Historic Site

Castle Clinton National Monument

2.2 km

Canal Street to Bayard Street

Chinatown

890 m

11 Wall St

Wall Street

2.0 km

South of Houston Street

SoHo

830 m

Museum

Tenement Museum

1.5 km

New York City

Manhattan Skyline

3.4 km

Battery Park

Castle Clinton

2.2 km

Island

Statue of Liberty National Monument

4.9 km

Liberty Island

Statue of Liberty

4.9 km

Church

St. Patrick's Cathedral

4.8 km

Square

Macy's

3.5 km

40 Hudson River Greenway

Hudson River Park Trust

1.6 km

Park

City Hall Park

1.4 km

Square

The Oculus

1.2 km

Museum

New Museum

1.3 km

Monument

African Burial Ground National Monument

1.6 km

Nearby

Church

Basilica of St Patrick's Old Cathedral

470 m

Restaurants

Pepolino

170 m

281 W Broadway

Lounge Sheraton Tribeca

190 m

370 Canal St

AOA Bar and Grill

130 m

35 Avenue of the Americas

Saluggis

120 m

325 Church St

Tataki Japanese Restaurant

170 m

3 Lispenard St

La Colombe Torrefaction

160 m

270 Lafayette St

The Soho Grand Bar & Lounge

350 m

310 W Broadway

Macao Trading Co

180 m

311 Church Street

Antique Garage Tribeca

170 m

313 Church St Between Walker St & Lispenard St

Church Street Tavern

170 m

313 Church St

Lucky Strike

220 m

59 Grand St Frnt 1

Anejo Tribeca

220 m

301 Church St

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

6.8

Location

8.0

Service

7.2

Dining

6.0

Geoff

United Kingdom, March 2025

6.8/10

I had a pleasant stay at the Sheraton Tribeca, with fantastic staff who were always there to help. The location was convenient for exploring nearby areas like Soho and Chinatown, though the room was smaller than I anticipated. While the rooftop views were stunning, I found the lobby area a bit loud at times. Overall, it was a good experience with some room for improvement.

Rooms

8.0

My King Room on the Club Level was lovely but a bit smaller than I had expected. The decor was modern and clean, and the air conditioning worked well, which was appreciated during warm days.

Service

9.0

The staff were incredibly responsive and friendly, going beyond my expectations in their assistance. They helped store my luggage so I could explore the city while waiting for my travel companions to arrive. However, there was one instance where my request for room service was not handled as promptly as I hoped.

Location

8.0

The hotel’s location was a highlight for me, close to many food and shopping areas. It made it easy to access different parts of the city. Still, I felt the bustling intersection could be overwhelming at times.

Dining

7.0

I enjoyed the dining options available at and around the hotel. The club lounge offered good snacks and drinks, but I wished there were a wider selection for breakfast. Still, I appreciated the complimentary drinks in the lobby.

Facilities

7.0

The facilities were decent, with good options for room service and happy hour. The rooftop area was fantastic for unwinding. though the lobby could benefit from a quieter atmosphere.

Ben

United Kingdom, March 2025

5.4/10

I had a decent stay at Sheraton Tribeca, enjoying the spacious rooms and friendly staff. However, I encountered several issues, particularly with the cleanliness of common areas and the quality of the club lounge. The overall location was convenient, but it wasn't as safe or pleasant outside as I had hoped.

Rooms

6.0

I liked the King room's spaciousness and excellent WiFi. but I was shocked that housekeeping missed cleaning my room, even after multiple requests. My friends and family who visited me also expressed disappointment with the reduced room size despite booking a Club King room.

Service

7.0

The front desk staff were helpful and accommodating. with the manager even reaching out personally to ensure my stay was enjoyable. However, the responsiveness faltered when it came to housekeeping, which left me frustrated.

Location

6.0

The hotel's location is excellent for accessing Soho and Tribeca. but I didn't feel safe walking around, especially at night due to suspicious activity outside. It's close to subway lines, which is a huge plus for getting around the city.

Dining

5.0

The Club Lounge was a mix of nice perks and disappointing cleanliness. I appreciated the complimentary breakfast and evening snacks, but the lounge was often messy and lacked enough seating.

Facilities

6.0

Amenities like room service were convenient, and the rooftop views offered a lovely experience. yet I noticed the rooftop access was limited to club members only, which felt misleading when I booked my stay.

Daniel

United Kingdom, January 2025

7.4/10

During my stay at Sheraton Tribeca New York Hotel, I experienced a mix of positives and drawbacks. The hotel’s location near the subway made exploring the city incredibly convenient and the staff, particularly Sal at the front desk, were friendly and accommodating. However, the noise levels, even from the 11th floor, made it hard to get a good night’s sleep, and the club lounge amenities fell short of expectations. Overall, it was a decent value, but improvements need to be made for a more comfortable stay.

Rooms

6.0

My room had a comfortable king bed and decent size, though it was a bit cramped with the desk chair always in the way. Nonetheless, the cleanliness of the room was a plus.

Service

6.0

The staff were generally friendly and responsive to my requests. For example, when I asked for a new hairdryer, it was brought to my room within minutes. However, there seemed to be a lack of attention at checkout as no one inquired about my experience.

Location

8.0

I loved the location of the hotel. It was a short walk to nearby dining options and shopping, and very close to subway stations, which made navigating the city a breeze.

Dining

5.0

While the on-site dining options were available, I found the club lounge breakfast to be quite disappointing, with basic offerings that frequently ran out. I expected more from a Sheraton hotel.

Facilities

5.0

The hotel's amenities could use some upgrades. The rooftop terrace that attracted me was closed due to construction, and the overall appearance of the dining area felt bare and uninviting.

Charlotte

United Kingdom, January 2025

7.0/10

During my stay at the Sheraton Tribeca, I enjoyed the comfortable room with a fantastic view of the Empire State Building. although some amenities could use improvement. The location was ideal for exploring Soho, and I appreciated the responsive staff. However, the breakfast offerings left something to be desired, and I faced minor issues with room access and storage space not being sufficient for my needs.

Rooms

8.0

The room I stayed in was spacious with a comfortable queen bed and a great view. However, I found the lack of storage space a bit inconvenient.

Service

9.0

The staff were excellent and made my stay enjoyable, quickly addressing my queries and helping with directions. I felt well taken care of.

Location

10.0

The hotel's prime location provided easy access to subway stations and nearby areas like Soho and Chinatown. I loved being able to walk around and explore.

Dining

6.0

The breakfast options were limited and could have been better. I expected more variety, especially for the price paid for Club Level access.

Facilities

7.0

The facilities were decent, but some areas showed signs of aging. The rooftop view was great, though, making it a nice spot for relaxation.

Ian

United Kingdom, December 2024

5.6/10

I had a mixed experience at the Sheraton Tribeca. The rooftop views were indeed stunning and the club-level perks enhanced my stay significantly. However, the overall service left much to be desired, with cold interactions and issues during check-in that marred my initial impressions.

Rooms

6.0

I stayed in a King Room on the Club Level, and while the room was a bit larger than other Manhattan hotels I've experienced, it could've used better soundproofing (I was bothered by street noise even on the 19th floor).

Service

5.0

While some staff were friendly and helpful, I encountered a lack of warmth during check-in, which felt quite off-putting. The response to my concerns about room allocation was less than ideal, leaving me frustrated.

Location

8.0

The hotel's location is excellent for exploring downtown, being close to Soho and Tribeca. Access to subway lines just two minutes away made it easy to navigate the city, which I appreciated.

Dining

7.0

The happy hour was a real treat, and while breakfast was okay, it was quite repetitive and could use a little variety. However, the rooftop offerings and views were a highlight during my stay.

Facilities

5.0

The hotel boasted decent facilities, but I found that many aspects, like room service and the ground floor bar, felt somewhat underwhelming, especially given the price.